Response from the owner: Thank you for the kind words Chrissy. I truly appreciate your praise. Fortunately most claims do NOT take this long and typically wrap up within a week or two. However the timeline often depends on how long it takes the insurance company to hire an appraiser and it also depends on the opposing appraiser and the effort required to discredit their appraisal while defending my own.In your case we secured a $5,396 increase from State Farm’s final offer which is a fantastic result. I do believe your Jeep Wrangler was worth more given its lower mileage but being a 2004 with very low miles and in much better condition that 98% of 2004 Jeeps out there made it challenging to build a higher credible valuation with the available comparable vehicles. Many of the comps had higher miles, prior damage, improper repairs, or even current damage while being listed at much lower values. Which makes it harder to quantify or discredit, especially if there is no damage history or visible damage on the opposing appraiser's comps. In comparison someone could purchase a four-year newer Wrangler with about 10,000 more miles for the same value we settled for. That had to be considered in our negotiation.The extended timeline for your claim reflects my commitment to not settling for less. I will not take the path of least resistance or agree to a lowball offer just to expedite negotiations. If I believe a significant increase is achievable I continue to fight for my clients even if it takes longer.Recently negotiations have slowed due to the large volume of claims following the hurricanes. Many large appraisal companies hired by insurers are overwhelmed with appraisers handling 75 to 150 assignments per month which is far beyond what allows for quality work. In comparison, I only took on 25 assignments last month which gives me time to actually work each claim to the best of my ability. Many of these appraisers are from out of state and are not licensed or authorized to produce appraisals in Oregon and are using comps from the East Coast, Salt States, etc to lowball valueations. Over the past 14 years, I have been able to disqualify a large number of out of state appraisers. Unfortunately due to changes in ODOT's rules, since January 2024 it has become nearly impossible to disqualify these appraisers if they are working for an insurance company.Thank you again for your patience and trust in me. I am so glad we were able to achieve such a strong outcome for your claim.

Response from the owner: Thank you Ron, That was a nice settlement, but a hard claim. I'm really surprised they let us get that much without pushing to go to umpire earlier. Over the past couple of months, anytime we should have a large increase like this, opposing appraisers are trying to push it to Umpire. Which in my personal opinion, is a rigged system. Most of the umpires work for insurance companies. I'm seeing more and more appraisers target the Pacific Northwest from Florida, Utah, Michigan, California, and the funny thing is a lot of them are the same auto appraisers working for insurance companies and I'm negotiating against them. Thank you for selecting me as your auto appraiser Ron. So happy I could help.Thank you, Ron! That was indeed a nice settlement, though it was a very challenging claim. I’m honestly surprised the opposing appraiser didn’t push for an umpire earlier, especially with an increase this significant. Lately, whenever we’re aiming for a large increase, opposing appraisers are quick to push to go to umpire. A system that, in my personal opinion, often favors insurers, as most umpires have close ties with them.It’s also interesting to see more appraisers targeting the Pacific Northwest from places like Florida, Utah, Michigan, and California. Many of them are the same opposing appraisers I encounter working for insurance companies in other claims. I appreciate you choosing me as your auto appraiser and taking the time to write a review.

Response from the owner: Thank you for the kind words Mario. It was a pleasure speaking with you. I hope I didn't bore you too much. I try to provide a very transparent conversation so everyone is on the same page. Thank you again for choosing me as your auto appraiser. - Ken

Response from the owner: Thank you for the kind words Skyler. I actually started advocating for consumers back in 2005 when I realized I was justifying everything I did, no matter how bad it was. I didn't want my kids to grow up like that person, so I started helping people on forums first, then started my own forums where I helped people for free. In 2010, I moved to doing this professionally. I'm by no means rich, with the exception of my family and friends, which I could be compared to Elon there. LOL But, I make a nice living and it's a huge bonus to be able to help people along the way, even if I don't get paid. My son sent me a meme today, that was about how all the material things we cherish will either be trash or belong to someone else in 100 years. Family, Friends, Relationships and being your best should be on everyone's top priority. I'm a true believer in Karma, you reap what you sow. 'nuff said. - ('Nuff Said credit to Stan Lee who believed in fighting for the underdog.)

Response from the owner: Don't know if I am the best, but I do my best to work for my clients. Thank you for taking the time to write a review Angel, and for choosing me as your auto appraiser. - Ken

Response from the owner: Thanks for giving me the idea to put together a video to explain the process better to clients. And, thank you again for choosing me as your auto appraiser! - Ken